Support

Sirris Guides

Welcome to the Sirris Guides Support Center. If you experience any issues while using our applications, we are here to help.

Frequently Asked Questions

How can I report a bug?

Please send us an email describing the problem, your device model and Android version.

How can I suggest a new feature?

We welcome suggestions that improve learning and usability. Send us your ideas by email.

I found an incorrect translation.

Please let us know the language, lesson and word or sentence so we can correct it in a future update.

My learning progress disappeared.

If application data has been cleared or the app was uninstalled, locally stored progress may not be recoverable.

Contact Support

If you need assistance, encounter technical issues or have questions regarding any Sirris Guides application, please contact us using the email below.

Email: sirrisguides@gmail.com

Response Time

We aim to respond to support requests as quickly as possible. Most enquiries receive a response within 2–5 business days, although response times may vary depending on the volume of requests.

Application Updates

We continuously improve our applications by fixing bugs, enhancing performance and introducing new educational content. We recommend keeping your applications updated through Google Play to benefit from the latest improvements.

Feedback

Your feedback helps us build better educational applications. Suggestions for improvements, corrections and new learning features are always welcome.

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